FAQ's
Are consultations free?
-Absolutely, and they are by appointment only. Please make sure to give us a call to set up your appointment.
Is Making Memories China Rental ONLY for Weddings?
-Definitely NOT! You are welcome to rent any of our inventory for dinner parties, birthday parties, anniversary parties, tea parties, or any other special occasion you can imagine.
May I create my own 'collection' using your inventory?
-Absolutely! We love creating new 'collections'.
Is there a delivery fee?
-We will deliver, set up, and take away for a small fee.
May I pick up, set up, and return what I rent?
-Absolutely! The delivery fee will NOT be added to your order if you pick up, set up, and return what you rent.
What is your cancellation policy?
-If you cancel a month in advance, we will NOT charge you a cancellation fee.
However, if you cancel with less than a month before your event, you will be charged 20% of your total.
Do you require a deposit?
-Yes, we require a 10% deposit to hold your date. This 10% deposit will be put towards your total amount due.
When do you need full payment?
-We require full payment for services rendered BEFORE delivery and/or pick up.
What are your payment options?
-We currently accept cash and Venmo.